We returned late from a very long day to be welcomed by the most hospitable staff. They were very attentive and caring through out our entire experience and we were very lucky to be served by their Service Champion. The food was delicious and there wasn't a very long wait between each course so we were able to enjoy the ambience. The food portions are medium to generous quantity but don't waiver from quality. It's conveniently located at the street level of the Bay Hotel so it was always an easy commute to walk across the road to Vivocity after breakfast. Thank you for your service, we will return on our next Singapore holiday.
Went for the weekend hotpot ala carte buffet. the experience wasn't really good. The premium platter did not seem too premium, and what was advertised was that it came with Kurobuta pork and wagyu beef but these were not available. The rest of the food that came did not seem fresh either. and the concept of having small individual hotpots that require frequent gourmet wick changing did not seem practical. Spent a lot of time waiting for the water to boil. On the other hand, the waiters and manager were really nice people.