Located within Vientiane\s only 5***** star Lao Plaza Hotel, this beautiful Japanese restaurant situated on the hotel\s lower ground floor (basement) offers excellent standards of Japanese cuisine. Service from the Lao wait staff was hesitant, awkward and totally untrained by management in what is required in any kind of restaurant let alone a sophisticated Japanese eatery. Staff were always polite but clueless with regard to the very basics of restaurant service. On more than one occasion the staff were no where to be seen in this empty restaurant (we were the only customers). Staff were skiving somewhere else. They had very few English skills and even though my Western guests are fluent Lao speakers, we were unable to impress upon the staff the need to offer any appropriate restaurant service. The seriousness of the situation is underlined by front-of-house staff in the hotel\s Reception and their main restaurant who did not know of the existence of the hotel\s Japanese restaurant. Management is failing its own staff and customers. The restaurant is very expensive.
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4.3
/5分沁沁 沁沁
Kiku位于Samsenthai Road 63 | Lao Plaza Hotel, Vientiane 01000, Laos 这是我们在万象吃的最好的地方!新鲜,美味,与我在日本吃日本料理相比,我能感觉到产品的最佳质量。所以这让我很惊讶。食物并不像预期的那样贵。不幸的是,其他地方的服务还不是很好。服务周到,工作人员友善,下次我会来这里尝试Suhi以确保!!!
Eddies888
一家日式餐馆,装饰很有日本风格,服务员善待我们。点了午餐套餐,有壽司和牛肉拼盘,很美味。
TA用户
Located within Vientiane\s only 5***** star Lao Plaza Hotel, this beautiful Japanese restaurant situated on the hotel\s lower ground floor (basement) offers excellent standards of Japanese cuisine. Service from the Lao wait staff was hesitant, awkward and totally untrained by management in what is required in any kind of restaurant let alone a sophisticated Japanese eatery. Staff were always polite but clueless with regard to the very basics of restaurant service. On more than one occasion the staff were no where to be seen in this empty restaurant (we were the only customers). Staff were skiving somewhere else. They had very few English skills and even though my Western guests are fluent Lao speakers, we were unable to impress upon the staff the need to offer any appropriate restaurant service. The seriousness of the situation is underlined by front-of-house staff in the hotel\s Reception and their main restaurant who did not know of the existence of the hotel\s Japanese restaurant. Management is failing its own staff and customers. The restaurant is very expensive.