I came here to grab some Ruby Tue Go upon arriving back in Orlando. I came here primarily because of a five dollar rebate on a popular app. The line was 14 deep when I arrived but most of the patrons were purchasing read-made salads or drinks. I ordered an Avocado Grilled Chicken Sandwich with the default fries. The guy taking the orders said it would take 20 minutes and asked if I was OK with the wait. I agreed since MCO baggage claim is ultra-slow anyway. After paying, I was given a receipt and told to come back in 20 minutes. Exactly 20 minutes later I did come back and was told the kitchen was backed up. He left his register and went back to kitchen only to return empty-handed. I was told to wait another 5 minutes. 15 minutes later, I was still waiting. After repeated trips back to the kitchen, the RT employee shrugged and said he had done everything he can do to get my order. I believe him - the problem here is obviously an issue of management, cooks and expediting food. After 45 minutes of waiting I was finally given my food, sans apologies. The sandwich itself was quite good. There was a grilled chicken breast on a soft roll with plenty of avocado. The fries were also crispy and hot. Most people in the airport are on a limited time budget. It is unacceptable for a to-go fly-by station to make a customer wait 45 minutes when promising 20. I barely got my baggage in time after waiting all this time to get takeout. I will not be returning to this location. There are plenty of other options.

Look I get the laws of supply and demand and the supply of options in the Orlando Airport terminals are few. I had hoped the Ruby Tuesday would have delivered but it didn\t. Both the beef and the turkey burger were overpowered with burnt taste, the shrimp were not great, the rest of our $80+ lunch for four was average at best. Go ahead and catch your connection out.