Love the bread from here but just wish they did a brown bread and more choices of grain breads. Coffee is always great also

The reviews are all correct ABOUT THE PRODUCT but I\ve basically had it with this place for service. Come on guys: you are not just a bakery that sells stuff at the counter like some two-bit sandwich bar - you are a high end, highly skilled, Artisan bakery WITH A CAFE and the service is practically non-existent. Sure the spelt scones are great, the sourdough is \as good as it gets\ and the various pastries are delicious, but when you have to wait 20 minutes for a takeaway coffee or even more for a sit down coffee; when you have to wait in a cue to actually just buy a loaf of bread, then it\s like splitsville with my relationship with you. I understand the concept of waiting in line, but NOT when there is only one person taking orders and the same order making coffees, etc. Result: everyone waits whilst that person makes the 5 coffees (all different) that they just took the order for. Get it together. You are successful because are good. People go there because you are good - that means you need to deliver on all counts. It\s not just the sour dough that is sour - it\s ME and i am really disappointed about that but three times now the service has been shocking, so that\s mean gone off.