117 Jalan Sultan City Center, 吉隆坡50000 马来西亚
We have been there at dinner once, usually we go there and pay with our forex card, but unfortunately once their card machine was not working and we had only cards at that time and limited cash, at the time of billing, we insisted to try again the card as we had limited cash only, but one of the employee named Mr. Raja, told that sir please have a meal then give us money later, on which I have offered him the money which I kept for emergency in one of my pocket, but he denied to accept and told that sir you ppl come from another country, please keep that amount and have dinner and pay us later. However, we immediately went to ATM and paid him all the amount. But his cordial nature had created a heart winning moment of the trip.
I only went in to the restaurant to order a portion of large fries to take out as I was peckish. I went in around 9pm and there were three customers in front of me. After 5 or so minutes one customer received their food which is very slow considering the food is already pre cooked and sitting on the shelf. There were two people taking orders- a girl who seemed like she didn't know what she was doing whilst her male colleague decided to take one customer's order slowly then closed the till whilst he proceeded to make up cardboard boxes (possibly for his customers order). By this stage I had waited almost 15 minutes and was getting very irritated by the staff's lazy attitudes. I walked out after at least 15 minutes! I also seen another colleague who was walking around using his mobile to take calls also whilst walking around the kitchen in order to get his working day in. This store is an absolute joke! The food looks dried out from being cooked much earlier and put under the heat lamp. Maybe they did me a favour by being horrendously slow!
Everything from hygiene, ambiance and food was terrible. Expected better quality and service by KFC. It's much better in Pakistan.